Privacy Policy

Last updated: September 2026

Northern Junk Removal ("we," "us," or "our") respects your privacy. This page explains what information we collect when you contact us or use this website, how we use it, and the choices you have.

Information we collect

We collect information you give us directly, and a small amount of information collected automatically when you visit our site:

• Contact details you provide: your name, phone number, address, and job details when you call, text, or message us to request an estimate or schedule a pickup.
• Call and text records: if you call or text the number on this site, standard call/text metadata (like the number and time) may be logged by our phone provider.
• Website usage data: basic, non-identifying analytics such as pages viewed and general location (city-level), collected automatically if analytics tools are active on this site.
• Social media interactions: if you message or comment on our Instagram or Facebook pages, that platform's own privacy policy also applies to that interaction.

How we use your information

• To respond to your request, provide a quote, and schedule or complete a job.
• To follow up about a job in progress or a completed job.
• To improve this website and understand which pages and services people are interested in.
• To meet legal, accounting, or record-keeping requirements.

We do not sell your personal information. We do not share your contact details with third parties for their own marketing purposes.

Text messages

If you text us, we use that number only to reply about your request. Message and data rates may apply based on your carrier plan. You can reply "STOP" at any time to opt out of future texts from us.

Cookies and analytics

This site may use standard, privacy-respecting analytics to understand traffic and improve the site. These tools do not collect names, phone numbers, or precise addresses. You can control cookies through your browser's privacy settings.

How long we keep information

We keep job and contact records for as long as reasonably needed for scheduling, follow-up, and our own business and tax records, and delete or anonymize information we no longer need.

Your choices

You can ask us to tell you what information we have about you, correct it, or delete it, by reaching out using the contact info below. We'll respond as quickly as we can.

Children's privacy

Our services are intended for adults arranging junk removal for a home or business. We do not knowingly collect information from children.

Changes to this policy

We may update this page from time to time as our business or the tools we use change. The "last updated" date at the top will reflect the most recent version.

Contact us

Questions about this policy or your information? Reach out any time: